Refunds and Returns Policy
Effective Date: November 14, 2023
Thank you for shopping at BlueVue LTD. We appreciate your business and want to ensure your satisfaction with our products. Please read our Refunds and Returns Policy carefully to understand your rights and responsibilities.
Returns Process:
Initiating a Return:
- To initiate a return, please contact our customer support at shashank.singh8860@gmail.com.
- Clearly state your order number, the reason for the return, and provide photographic evidence if applicable.
Return Eligibility:
- Returns are accepted within 30 days from the date of delivery.
- Products must be in their original condition, unused, and in the original packaging.
Return Approval:
- BlueVue reserves the right to approve or deny return requests based on the condition of the product.
Refunds Process:
Refund Eligibility:
- Refunds are processed for eligible returned items.
- Original shipping charges are non-refundable.
Refund Timeframe:
- Refunds will be processed within 7 business days after the returned item is received and inspected.
Payment Method for Refunds:
- Refunds will be issued using the original payment method.
Additional Information:
Return Shipping Costs:
- Customers are responsible for return shipping costs unless the return is due to a BlueVue error.
Restocking Fee:
- BlueVue does not charge restocking fees.
Damaged or Defective Products:
- If you receive a damaged or defective product, contact us immediately for assistance.
Contact Information:
- For any questions or concerns, please contact us at shashank.singh8860@gmail.com.
- Our address for returns is S.G.Benefit, Govindpuram, Ghaziabad, Uttar Pradesh-201013.
Disclaimer:
- BlueVue LTD reserves the right to amend this policy at any time. Please review the policy periodically for any updates.
Thank you for choosing BlueVue! We strive to provide you with the best possible experience. If you have any questions or need assistance, please don’t hesitate to contact us.